At Neopal, our entire foundation and infrastructure is designed specifically to guarantee our clients peace of mind and worry-free solutions which can be relied upon with confidence. Leveraging a highly skilled team, advanced high-speed precision equipment, and award-winning facilities recognized internationally for class-leading efficiency, our unique perspective and uncompromising approach to every aspect of product design, manufacturing and service, ensures the highest performance solutions and the greatest value is consistently delivered to our clients.
Everything without Compromise
With Neopal, you truly can have it all—quality, performance, service, value, and guaranteed on-time delivery, every time. We believe excellence should never come with tradeoffs, so we’ve made it our mission to offer a complete solution that meets your highest expectations without compromise. Unlike other suppliers who may cut corners on quality or service to offer lower prices, we prioritize delivering outstanding results across every area that matters to you. Trust in our commitment to seamless performance and unparalleled reliability that ensures you get the best in every way, every time.
Strong partnerships with leading lumber producers
Neopal enjoys the rare distinction of being an industrial wood products manufacturer with whom the largest and most efficient lumber mills strive to partner. Our strong long-term direct relationships with the most recognized environmentally sustainable lumber producers are based on our proven reputation for dependability and volume, along with our solid financial foundation. Our clients benefit from this strength by knowing that even in tight markets we can ensure maximum availability at the most favorable cost, thereby protecting clients from uncertainty of supply and risk to operational interruptions.
Complete control of process
Unlike many others in our industry, Neopal maintains complete first-hand control of the entire process, beginning with raw lumber through the moment the product is delivered to your door - no steps or operations are subcontracted. Clients can be assured, therefore, that quality product and excellent performance is maintained throughout, and you will never hear any excuses or finger-pointing from us as we do not depend on others to meet your expectations. Additionally, all work-in-process and finished product is always stored securely indoors where it is kept clean, dry and protected from the elements so even pre-delivery weather conditions are no cause for concern!
To ensure all products and services comply with our high standards and exceed our client’s expectations, quality performance assurance is a key component of our culture and is fully integrated into our operational practices. We have implemented robust Quality Management Systems for processes, procedures and responsibilities incorporating comprehensive multi-point verifications for each function along with automatic electronic process monitoring throughout our operations. Additionally, our internal quality assurance and audit team along with independent 3rd party auditors ensure our Quality Management Systems are performing as intended. For clients who desire direct independent audit reporting, we offer the option for the SPEQTM auditing service certification by Timber Products Inspection to provide documented confirmation that products are consistently manufactured precisely to your specific specifications.
Speedy service
We know that business never stops and unanticipated needs arise. That’s why we are able to inventory your product for rapid availability and can deliver around the clock at the precise time you request to ensure your operation runs seamlessly. To speed service, quickly respond to your changing needs and streamline administration, all transactions can be conducted electronically. What’s more, we provide the guaranteed on-time service you expect, every time, through a dedicated transportation team and modern fleet of Neopal owned and operated equipment, and offer the option for flatbed or enclosed van deliveries as you prefer.
